Yes, we have after hours appointments available Monday - Thursday at 5:30pm and 6:30pm for clients who work full-time or are unable to see our psychologists during the day.

There is a $20 surcharge for after-hours appointments.

If you’re a new client, you can get in touch with us here. Alternatively, you can call our friendly admin team on 0432 026 855.

Yes, you can choose which clinician to see, provided they have availability. Our admin team can also guide you on the best psychologist to fit your needs.

Finding the right psychologist is an important part of feeling comfortable and getting the most from therapy. Each of our psychologists has different areas of experience, therapeutic approaches and availability, which you can explore on their individual profiles.

If you’re not sure who might be the best fit, you don’t need to figure it out on your own. Get in touch with our admin team and let us know a little about what you’re looking for. We can help guide you towards a psychologist whose experience and approach best match your needs and preferences.

Your first appointment is an opportunity for you and your psychologist to get to know each other. They’ll spend time understanding what has brought you to therapy, what’s currently happening in your life, and what you’d like support with.

You may be asked about your background, current concerns and any relevant history, but there’s no pressure to share anything before you feel ready. Together, you’ll discuss your goals for therapy and what the next steps might look like.

It’s also a chance for you to ask questions and get a feel for whether your psychologist is the right fit for you.

We have a 48-hour cancellation policy. If you cancel within 48 hours of your appointment (but before 24 hours), the fee is $150. If you cancel within 24 hours of your appointment, the cancellation fee is the full session cost. We thank you for your understanding.

We recommend you bring a water bottle and anything else you need to make yourself feel comfortable in session, however we provide fresh water, comfortable couches and a range of fidgets in our consult rooms. If you haven’t already provided a copy of your GP referral or Mental Health Care Plan, you can also bring that in to your appointment.

All of our psychologists work with adult clients over 18, with a range of our team offering sessions to youth clients, from ages 13+. Please contact the clinic to discuss which psychologists work with youth clients and what age range.

We offer both face-to-face and telehealth sessions for our clients. Please let our admin staff know when booking appointments if you would prefer telehealth.

Your clinician will send you a telehealth link on the day of your session, at the latest 10 minutes prior to your appointment.

You do not need a referral to attend appointments at Neira Psychology, however a GP referral is required to receive Medicare rebates. Please view our Fees & Rebates page for further information.

If you have a GP referral and Mental Health Care Plan, you can receive up to 10 rebated sessions per year from Medicare. For more information, click here.

Your private health fund may cover psychology appointments - you will need to check with your provider to confirm your coverage. We do not use HICAPS in clinic, however you can claim directly from your health fund with your receipt.

We do accept NDIS clients, however you must provide a copy of your NDIS plan & written approval from your Plan Manager that you’re able to use funds for psychology appointments prior to your first session. We are currently unable to provide NDIS appointments for after-hours sessions.